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Terms & Conditions

These Terms govern your relationship with the operator of the online gambling services offered via betboomerang-au.com under the brand "Boomerang Casino" (referred to as "Boomerang Casino", "we", "us", or "our"). By accessing or using the website and related services (the "Services"), you agree to be bound by these Terms. These Terms are effective as of 1 January 2026 and replace all prior versions for AU-facing use of Boomerang Casino through betboomerang-au.com.

Definitions

For the purposes of these Terms, the following definitions apply:

  • Operator: The company that operates the online casino and related Services under the Curaçao eGaming framework, currently associated with Rabidi N.V. and/or related entities (including Adonio N.V.) under Master Licence 8048/JAZ, with principal place of business customarily in Willemstad, Curaçao.
  • Website: The AU-facing online gambling site available at https://betboomerang-au.com, including all subdomains, mobile versions, and related interfaces through which Boomerang Casino is offered.
  • Brand / Boom­erang Casino: The commercial brand "Boomerang Casino" under which the Services are marketed on betboomerang-au.com.
  • User: Any natural person who accesses the Website, with or without registration.
  • Player: A User who has successfully created a real-money account on the Website and is permitted to place Bets or participate in games.
  • Account: The personal gambling account opened in a Player's name on the Website for the purpose of depositing funds, placing Bets, receiving Bonuses, and withdrawing Winnings.
  • Services: All products and services offered on the Website, including but not limited to casino games, live-dealer games, promotions, account facilities, and customer support.
  • Game(s): Any casino, slot, table, live-dealer, instant win, or other gambling product made available on the Website.
  • Bet / Wager: Any sum of real or bonus funds risked by a Player on the outcome of a Game or other gambling event offered on the Website.
  • Stake: The amount of money (real or bonus) placed on a single Bet.
  • Winnings: Any funds credited to a Player's Account as a result of successful participation in a Game, including winnings derived from Bonus play where applicable.
  • Bonus: Any monetary or non-monetary benefit (e.g. bonus money, free spins, cashback, tournament prizes) credited to a Player's Account subject to specific terms, including wagering requirements and restrictions.
  • Bonus Funds: The non-withdrawable portion of the Account balance which must be wagered in accordance with the applicable Bonus Terms before it may become withdrawable.
  • Real-Money Balance / Cash Balance: The withdrawable portion of the Player's Account consisting of deposits and cleared Winnings not subject to active wagering requirements.
  • Wagering Requirement (Wager): The total amount that must be staked on qualifying Games before Bonus Funds or associated Winnings may become eligible for withdrawal.
  • KYC (Know Your Customer): The identity-verification and due-diligence process requiring submission of documents and information to verify a Player's identity, age, address, payment methods, and source of funds.
  • Payment Method: Any method used to deposit or withdraw funds, including bank cards, PayID, e-wallets, bank transfers, and supported cryptocurrencies.
  • Prohibited Jurisdiction: Any country, territory, or jurisdiction from which we do not permit registration or play, whether due to our own policies or applicable law or regulation.
  • Self-Exclusion: A voluntary request by a Player to suspend or permanently close their Account for responsible gambling reasons.
  • Terms: These Terms and Conditions, together with any referenced policies (including the Privacy Policy, Bonus Terms, and Game rules), as amended from time to time.

Account Registration

Eligibility and Age Requirements

  • Minimum age: You may only register and use an Account if you are at least 18 years old. By registering, you expressly confirm that you are 18+ and legally permitted to gamble under the laws applicable to you.
  • Australian context: The Website is operated offshore under a Curaçao licence (8048/JAZ). Online casino services are not licensed in Australia. By using the Services, you acknowledge that you are accessing an offshore product and that Australian regulators (including ACMA) may block or restrict access to the Website or payment methods.
  • Prohibited persons: You must not register or use the Services if:
    • Gambling is illegal in your place of residence, or
    • You are listed on any gambling self-exclusion register that legally prohibits you from accessing comparable services, or
    • You are acting on behalf of another person or as part of a syndicate.

Registration Process

  1. Account creation: To become a Player, you must complete the registration form on betboomerang-au.com, providing at minimum your full name, date of birth, country of residence, email address, chosen password and, where requested, mobile phone number and physical address.
  2. Email verification: We may require you to verify your email address by following a link sent to the registered email. Until verification is completed, your access to certain Services or features (including withdrawals) may be restricted.
  3. KYC and document checks: At any time (including before first withdrawal, upon cumulative deposits reaching certain thresholds, or when suspicious activity is detected) we may request:
    • A valid government-issued photo ID (passport, driver's licence, or national ID card);
    • Proof of address (utility bill, bank statement, or similar dated within the last 3 months);
    • Proof of ownership of Payment Methods used (e.g. card statement, e-wallet screenshot);
    • Information about your source of funds and source of wealth.
    Failure to provide accurate and legible documents may lead to suspension or closure of your Account, and delay or refusal of withdrawals.
  4. One account policy: You may hold only one Account with Boom­erang Casino on betboomerang-au.com. Duplicate or linked accounts may be closed, and Bonuses and Winnings may be voided from such accounts.

User Obligations

  • Accuracy of data: You must provide true, complete and up-to-date information at registration and keep your details current. Using false or another person's details, or failing to update your details, constitutes a breach of these Terms.
  • Password and security: You are solely responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your Account. You must:
    • Choose a strong, unique password;
    • Not share your credentials with any third party;
    • Inform us immediately if you suspect unauthorised access.
    We are not liable for any loss arising from unauthorised use of your credentials where you have failed to take reasonable security measures.
  • Use for own benefit only: You agree to use the Services solely on your own behalf and not as an agent, trustee or nominee for any other person. You must not sell, transfer, or allow third-party use of your Account.
  • Compliance with laws: You are responsible for ensuring that your use of the Services is lawful in your jurisdiction, including any tax obligations arising from your gambling activities and Winnings.

Betting & Gameplay Rules

General Gameplay

  • Game providers and rules: Games are provided by third-party software suppliers. Each Game may have its own specific rules, pay-tables and RTP (return to player) settings. By playing a Game, you accept its individual rules as displayed within the Game client or on the Website.
  • Randomness and fairness: Game outcomes are determined by random number generators (RNGs) or live-dealer mechanisms certified or tested under the Curaçao regime or by approved labs, as applicable. You acknowledge that:
    • RNG outcomes cannot be predicted or influenced by you;
    • Past outcomes do not affect future results ("independence of events");
    • Any strategies claiming guaranteed success are misleading and used at your own risk.

Placing Bets

  • Minimum and maximum stakes: Each Game specifies its permitted minimum and maximum Bet amounts. It is your responsibility to check and understand these limits before placing a Bet. Stakes may also be limited by your Account balance, bonus conditions or internal risk limits.
  • Bet confirmation: A Bet is considered placed when it has been accepted and registered on our servers. Once confirmed, the Bet amount will be immediately deducted from your applicable balance (real or bonus, as relevant).
  • Bet source of funds: Bets are placed using:
    • Your Real-Money Balance, and/or
    • Your Bonus Funds, when an active Bonus requires or permits wagering of bonus credits.
    The system will apply internal rules to determine which balance is used first; in case of doubt, the description in the relevant Bonus Terms prevails.

Cancellation and Modification of Bets

  • Player-initiated cancellation: Once a Bet has been accepted and the Game round has started, you generally cannot cancel or change it. Some Games may allow cash-out or early-settlement features; these are subject to the specific Game rules and availability.
  • Operator-initiated cancellation: We reserve the right to void or adjust any Bet, Game round or Winnings where:
    • A technical or system error has occurred (including incorrect odds, pay-tables or displayed balances);
    • The Game outcome has been affected by a malfunction, interruption or failure of hardware or software;
    • The Bet or Game participation breaches these Terms, Bonus Terms, or any applicable law or regulation.
    In such cases, the Bet may be treated as never placed, and the Stake may be returned to your Account.
  • Disconnections: If you are disconnected during gameplay, the official result will be determined by the Game server. In most cases:
    • The Game round will continue in your absence, and Winnings (if any) will be credited to your Account; or
    • The Game round will be rolled back if a critical error is detected by the provider.
      • You should check your Game history or contact support if you require clarification.

    Conduct in Live Casino and Chats

    • Respectful behaviour: You must at all times behave respectfully towards dealers, support staff and other Players. In live chat and Game chats, you must not:
      • Use abusive, racist, sexist, homophobic, defamatory, threatening or otherwise offensive language;
      • Harass, bully or intimidate any person;
      • Promote illegal activities or third-party services.
    • Prohibition of fraud and collusion: You must not:
      • Attempt to cheat, exploit bugs or manipulate Games or software;
      • Collude with other Players or use any device (including bots) to gain an unfair advantage;
      • Use VPNs, proxies, multiple accounts or identity-sharing to bypass limits, self-exclusion, or jurisdictional restrictions.
      Suspected fraud or collusion may result in immediate suspension or closure of your Account, voiding of Bets, forfeiture of Bonuses and Winnings, and reporting to relevant authorities or counterparties.

    Bonus Terms

    General Bonus Conditions

    • Promotional nature: Bonuses and promotions (including those displayed on boomerang-casino.com/en/promotions) are optional and provided at our discretion. For AU-facing Boomerang Casino use via betboomerang-au.com, only the Bonuses explicitly shown and available in your account interface are deemed offered.
    • Acceptance of terms: By claiming or accepting any Bonus, you agree to be bound by:
      • These general Terms;
      • The specific Bonus Terms shown on the promotion page or in your account; and
      • Any additional rules for promotional Games or tournaments.
    • One bonus per person: Unless explicitly stated otherwise, each Bonus may be claimed once per person, household, IP address, device, payment method, and shared environment.

    Activation and Wagering Requirements

    • Activation: A Bonus may require:
      • Opt-in via the promotions page or at the cashier;
      • A qualifying deposit of a specified minimum amount;
      • Entry of a promotion code, where applicable.
      Failure to meet activation requirements may mean the Bonus is not credited, without right to compensation.
    • Wagering multipliers: Unless otherwise stated, deposit bonuses and bonus money are subject to wagering requirements (e.g. 35x bonus amount, 35x deposit + bonus, or other structure). Free spins winnings are typically converted into Bonus Funds subject to wagering as specified in the offer.
    • Timeframes: Bonuses and associated wagering requirements must generally be completed within the timeframe indicated in the specific offer (for AU-facing promotions on betboomerang-au.com, these will not exceed 60 days and may often be shorter). Any unused Bonus Funds or uncompleted wagering after the specified period may be forfeited.
    • Contribution of Games: Different Games may contribute differently to wagering:
      • Most standard video slots: usually 100% of the stake;
      • Table games, live casino, jackpots and certain slots: may contribute at a reduced percentage or 0%.
      The applicable contribution list will be detailed in the Bonus Terms. You are responsible for checking contribution rates before wagering.

    Betting Restrictions During Bonus Play

    • Maximum Bet: While a Bonus is active, your maximum permitted Bet per spin, round, or Game (including double features) may be limited (e.g. AUD 7.50 or equivalent, or such other amount as stated in the promotion). Bets exceeding the stated limit may result in:
      • Confiscation of Bonus Funds and related Winnings; and/or
      • Removal of the Bonus and adjustment of your balance.
    • Prohibited actions: You must not, while wagering a Bonus:
      • Use betting strategies with minimal risk (e.g. placing low-risk bets to unlock wagering followed by high-risk bets with Real-Money Balance);
      • Delay rounds, save free spins or features for a time when the Bonus is no longer active;
      • Place opposite bets or hedge bets in multiple Games to reduce volatility artificially.

    Prohibited Games and Combining Promotions

    • Restricted Games: Certain Games or Game categories (including progressive jackpots, some high-variance slots, or low-risk table strategies) may be excluded from Bonus wagering. The list of restricted Games will be provided in the Bonus Terms, and play on such Games may not count towards wagering or may lead to Bonus cancellation.
    • Combining promotions: Unless clearly allowed, only one active Bonus is permitted at a time. You may not:
      • Combine multiple welcome, reload or cashback offers on the same deposit; or
      • Transfer or stack Bonuses across related brands in the Rabidi N.V. / Adonio N.V. network.
      We reserve the right to withhold or cancel any Bonus or Winnings where promotions have been abused or combined contrary to the stated rules.
    • Bonus abuse: If we reasonably believe that you have engaged in Bonus abuse, including by creating multiple accounts, using disposable emails or payment methods, or acting in collusion, we may:
      • Remove Bonuses and related Winnings;
      • Close or merge duplicate Accounts; and
      • Refuse future Bonuses or restrict your activity.

    Payments & Withdrawals

    Deposits

    • Supported methods: For AU-facing Boomerang Casino on betboomerang-au.com, deposits may be offered via:
      • Bank cards (where available through offshore processors);
      • PayID or similar AU-friendly payment schemes, subject to availability;
      • Selected e-wallets and payment services;
      • Supported cryptocurrencies, where enabled.
      Availability of methods may change over time due to banking and regulatory developments in Australia and offshore.
    • Deposit limits: We may set minimum and maximum deposit amounts per transaction and/or per day, week or month. These will be displayed in the cashier interface.
    • Fees: We generally do not charge fees for deposits; however, your bank, payment provider or crypto network may impose charges or exchange fees. You are responsible for such third-party costs.
    • Crediting time: Deposits usually credit instantly but may be delayed due to payment-processor checks or network congestion (in the case of crypto or bank transfers).
    • Source of funds: You must only deposit funds that belong to you and are derived from legitimate sources. We may request evidence of source of funds or wealth as part of KYC or anti-money-laundering checks.

    Withdrawals

    • Withdrawal methods: Withdrawals are, where possible, processed via the same Payment Method used for deposit. If this is not feasible (e.g. technical or regulatory limitations), alternative methods (including bank transfer, e-wallet or crypto) may be offered.
    • Limits: We may set:
      • Minimum withdrawal amounts per transaction; and
      • Maximum daily, weekly or monthly withdrawal caps.
      Higher limits may be offered to VIP or verified Players at our discretion.
    • Processing times: Subject to KYC verification and security checks, we endeavour to process withdrawal requests within 0 - 72 hours. Actual receipt time depends on your payment provider and may extend beyond this period (especially for bank transfers or card payouts).
    • Verification requirement: We may require completion of KYC, including provision of documents, before processing any withdrawal. Failure to comply within a reasonable time may result in cancellation of the withdrawal and potential Account suspension.
    • Fees and currency conversion: We may charge reasonable processing fees for multiple withdrawals within a short period or for withdrawals below certain thresholds, as indicated in the cashier. Your bank or payment provider may also apply conversion or service fees where the Account currency differs from your local currency.

    Refunds, Chargebacks and Bonus Funds

    • Refund policy: Deposits are generally non-refundable once used to place Bets. In rare circumstances (for example, manifest payment error or clear technical malfunction), we may, at our discretion, agree to a partial or full refund to the original Payment Method.
    • Chargebacks: You agree not to request chargebacks or reversals of legitimate transactions. If a chargeback is initiated:
      • Your Account may be immediately suspended;
      • The amount of the chargeback, plus any reasonable costs or fees, may be deducted from your balance;
      • We may involve collection agencies or legal action to recover outstanding amounts.
    • Bonuses and withdrawals: Withdrawals of Real-Money Balance may be restricted if:
      • You have an active Bonus with uncompleted wagering requirements; or
      • Your balance includes Bonus Funds that are not yet withdrawable.
      Where permitted, you may choose to forfeit active Bonuses and associated Bonus Funds to proceed with a withdrawal of your Real-Money Balance.
    • Erroneous credits: If funds (including Winnings or Bonuses) are credited to your Account in error, you must immediately notify us. We may reverse such credits and cancel affected Bets. If you have withdrawn erroneously credited funds, you will be required to return them, and your Account may be adjusted accordingly.

    Limitation of Liability

    Operator's Obligations

    • Provision of Services: We agree to provide the Services with reasonable skill and care, using industry-standard security measures and reputable Game providers. We aim to ensure that:
      • Game outcomes are generated fairly and in accordance with their specified rules;
      • Your Account records (deposits, Bets, Winnings, Bonuses) are maintained accurately; and
      • Reported results and balances are, to the extent reasonably possible, correct and up-to-date.

    Exclusions of Liability

    • Technical failures: To the maximum extent permitted by law, we are not liable for:
      • Interruptions, delays, or loss of service due to network failures, ISP issues, power cuts, or other external technical problems;
      • Software or hardware malfunctions, including bugs or errors in Games, provided we take reasonable steps to rectify them once identified;
      • Loss of data or progress in a Game caused by disconnections or system crashes beyond our reasonable control.
    • Australian regulatory actions: You acknowledge that:
      • The Services are offered under an offshore Curaçao licence (8048/JAZ), which is not authorised by Australian regulators;
      • Australian authorities, including ACMA, may block access to betboomerang-au.com or associated payment channels; and
      • We are not responsible for any losses, delays, or inability to access the Website or withdraw funds arising from such third-party regulatory or banking actions.
    • Indirect and consequential losses: We are not liable for:
      • Any indirect, incidental, special or consequential damages (including loss of profits, opportunities, business, or data);
      • Any claims arising from reliance on strategies, systems or third-party recommendations regarding play.

    Maximum Liability

    • Cap on liability: Without limiting statutory consumer guarantees that cannot be excluded under applicable law, our total aggregate liability to you for any single incident or series of related incidents shall not exceed:
      • The amount of the Stake placed on the Bet or Game directly giving rise to the claim; or
      • Where no Bet is directly involved, the lesser of: (i) the amount of your net deposits in the 30 days preceding the incident; and (ii) AUD 5,000.
    • Player responsibility: You understand and accept that:
      • Gambling involves risk of losing money, and you are solely responsible for your gambling decisions;
      • We offer tools and support (including self-exclusion via [email protected]), but we cannot guarantee prevention of excessive or irresponsible play where you choose to continue gambling.

    Intellectual Property Rights

    Ownership

    • Content and software: All intellectual property rights in and to:
      • The Website design, text, logos, graphics, audio, video and other content;
      • The software, code, databases and underlying technology;
      • The "Boomerang Casino" brand as used on betboomerang-au.com, are owned by us, our affiliates, or our licensors and are protected by copyright, trademark and other intellectual property laws.

    Permitted Use and Restrictions

    • Limited licence: We grant you a non-exclusive, non-transferable, revocable licence to access and use the Website and Services for personal, non-commercial gambling entertainment, strictly in accordance with these Terms.
    • Prohibited uses: You must not, without our prior written consent:
      • Copy, reproduce, distribute, modify, adapt, translate, reverse-engineer, decompile, or disassemble any part of the Website or software;
      • Use any automated tools (e.g. bots, scrapers) to access or gather data from the Website;
      • Exploit, resell, or make the Services available to third parties on a commercial basis.
    • Third-party content: Game provider logos, trademarks and content remain the property of their respective owners. Your use of such content is limited to playing the Games as intended through the Website.

    Privacy & Data Protection

    • Privacy Policy: Your personal data is collected and processed in accordance with our Privacy Policy, which is incorporated by reference into these Terms and made available on betboomerang-au.com. By using the Services, you acknowledge that you have read and understood the Privacy Policy.
    • Purpose of processing: We process your data for, among other purposes:
      • Account creation, management and security;
      • Verification (KYC), fraud prevention and anti-money-laundering checks;
      • Processing deposits and withdrawals via third-party payment providers, including offshore processors commonly used by AU players (e.g. PayID intermediaries, e-wallets, crypto gateways);
      • Provision of Games, bonuses and customer support;
      • Compliance with licensing obligations in Curaçao and other applicable legal frameworks.
    • Data sharing: We may share your data with:
      • Game providers, payment processors, KYC service providers and IT vendors engaged by us;
      • Regulatory authorities or law-enforcement bodies where required by law or licensing conditions.

    Changes to Terms

    Amendment Procedure

    • Right to amend: We may modify these Terms at any time to reflect:
      • Changes in law, regulatory requirements or licensing conditions (including Curaçao eGaming licence 8048/JAZ updates);
      • Operational changes, introduction of new Services or payment methods, or security enhancements;
      • Feedback or best-practice developments across the offshore gambling industry serving AU players.
    • Notification: Material changes will be notified by:
      • Displaying a prominent banner or pop-up on betboomerang-au.com upon your next login; and/or
      • Sending an email to the address registered in your Account.
      The updated Terms will indicate the "last updated" date, which will not precede 1 January 2026 for the purposes of this AU-facing document.
    • Effective date and acceptance: Changes become effective upon publication on the Website, unless otherwise specified. Continued use of the Services after the effective date constitutes your acceptance of the updated Terms.
    • Right to discontinue use: If you do not agree with any updated Terms:
      • You must stop using the Services immediately; and
      • You may request closure of your Account and withdrawal of any remaining Real-Money Balance, subject to standard verification and no breach of these Terms.

    Termination & Suspension

    Operator's Right to Suspend or Close Accounts

    • Grounds for action: We may suspend, restrict or close your Account, and withhold or confiscate funds where we reasonably suspect or determine that:
      • You have breached these Terms, Bonus Terms, or Game rules;
      • You have provided false, misleading or incomplete information during registration or KYC;
      • Your Account is associated with fraud, money laundering, terrorist financing or other criminal activity;
      • You have engaged in Bonus abuse, collusion, software manipulation, or other unfair practices;
      • You have initiated chargebacks or refused legitimate payment obligations;
      • We are required to do so by law, regulatory directive, or licensing conditions in Curaçao or other applicable jurisdictions.

    Procedure and Effects

    • Suspension: During suspension:
      • You may be prevented from placing Bets, depositing or withdrawing funds;
      • We may conduct investigations and request additional documents or information from you;
      • Bonuses and promotions may be frozen pending the outcome of the review.
    • Closure by operator: If we close your Account:
      • We will, subject to any legal or regulatory obligations and our rights under these Terms, return any remaining Real-Money Balance not associated with breach or illegal activity;
      • Bonuses and Bonus Funds, as well as Winnings derived from them, may be forfeited;
      • You will be notified via email where reasonably possible, using your registered email address.
    • Self-exclusion and voluntary closure: You may request temporary suspension or permanent closure of your Account for any reason, including responsible gambling, by contacting [email protected]. We will implement such requests within a reasonable timeframe and confirm via email.

    Governing Law & Jurisdiction

    Applicable Law

    • Governing law: These Terms, and any dispute arising out of or in connection with the Services, are governed by and construed in accordance with the laws of Curaçao, without regard to conflict-of-law principles.
    • Australian position: You acknowledge that:
      • Online casino operations are not licensed under Australian law, and the Services are provided to you from an offshore jurisdiction;
      • Australian consumer or gambling protections may not apply or may apply only to a limited extent to your relationship with us.

    Dispute Resolution

    • Internal complaints procedure: If you have a complaint:
      • First contact our customer support at [email protected], providing your username, details of the issue, and any relevant screenshots or transaction IDs;
      • We will endeavour to investigate and respond within a reasonable timeframe, typically within 14 days.
    • External dispute resolution: If you are not satisfied with our final response, you may:
      • Submit a complaint via an independent alternative dispute resolution (ADR) platform such as AskGamblers Complaints, where Boomerang Casino maintains an active profile; and/or
      • Refer the matter to the relevant Curaçao eGaming authority associated with licence 8048/JAZ, acknowledging that public validator links (such as via certria.com/pass/check) may be unstable or unavailable for AU mirrors.
    • Courts and arbitration: Subject to any mandatory ADR or arbitration arrangements imposed by Curaçao law or licensing, the courts of Curaçao shall have non-exclusive jurisdiction to hear disputes relating to these Terms or the Services.

    Contact Information

    • Customer Support (primary contact):
    • Corporate / Licensing Information:
      • Operator jurisdiction: Curaçao (under Master Licence 8048/JAZ, Curaçao eGaming);
      • Headquarters: Willemstad, Curaçao (exact registered address may be updated from time to time in corporate records);
      • Licence validator: Where available, licence information may be checked via third-party portals such as https://certria.com/pass/check, noting that such services may be unstable or unavailable for Australian-facing mirrors.
    • Legal and Regulatory Correspondence:
      • In the first instance, all legal notices or regulatory enquiries should be directed to [email protected] with the subject line "Legal Notice" or "Regulatory Enquiry"; they will be escalated internally to the appropriate legal or compliance contact.